FAQ
How does virtual try-on work?+
Upload a clear full-body or upper-body photo with good lighting. Choose a product and tap Try It On. Our 2D engine composites the garment onto your photo in a few seconds. You can compare before/after with a slider, zoom, download, save or share your look.
Is my photo private?+
Yes. Photos are stored privately on the server and served only through signed, expiring URLs tied to your account. They are never public, never shared, and auto-deleted per our retention policy (default 30 days). Read the Privacy Policy for details.
What photo works best?+
A straight-on, well-lit photo where your torso is clearly visible. Avoid heavy shadows, cropped shoulders or busy backgrounds. You can also use the camera right inside the try-on flow.
Can I save try-ons?+
Yes — tap Save Look on the result screen. Saved try-ons appear in My Account → My Try-Ons, where you can download, share or delete them.
How do I know my size?+
Each product page has a size guide and shows available sizes. You can also save your measurements (height, weight, chest, waist, hip, shoulder, preferred size) in My Avatar & Measurements to get better guidance.
What payments do you accept?+
UPI, cards, net banking and wallets via Razorpay. No card details are ever stored by Raritone — payment is completed inside Razorpay’s secure checkout.
How long does delivery take?+
Standard: 3–5 days. Express: 1–2 days. Free standard shipping over ₹1,999. You’ll see the estimated delivery date at checkout and in your order confirmation.
What is the return policy?+
Unworn items can be returned within 7 days of delivery. See Returns & Refunds for the full process.